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Insurance Technology For Claims Gives Brokers and Agents a Lead Over the Competition

A-G Administrators’ cutting-edge proprietary insuretech claims system EGBAR, helps agents and brokers close more school student accident plan sales.

Technology is big news today for insurance companies, agents, and brokers like you, and your clients. In fact, it’s disrupting insurance just as much—or more—than it’s shaking up other industries.

Some of the most prominent insurance technology trends for the future include:

  • Predictive Analysis
  • Artificial Intelligence
  • Machine Learning
  • The Internet of Things (IoT)
  • Blockchain
  • Telematics
  • Chatbots (and more)

But, for many agents and brokers with school clients, the predictions that may mean the most are the ones surrounding claims management.

Happy teenage girl basketball players seated in gym reaching hands into a circle with a female coach.

Claims Management Systems Are a Game-Changer for Schools

Claims management can be an administrative nightmare and also affects your school clients’ bottom line. A recent McKinsey study says that automating claim processes could:

  • Reduce related costs by as much as 30%
  • Improve customer satisfaction by 10% to 15%
  • Reduce adjustment expenses by up to 30%
  • Increase the accuracy of payments by 4%

If you can find an insurance provider or risk management specialist that simplifies the claims process, improves efficiency, and is more cost-effective, you’ll find that it will be easier to form—and keep—relationships with your school and college clients. You’ll offer something significantly different that other agents and brokers don’t. But, finding those insurance providers or risk management specialists can be challenging, except with A-G Administrators.

At A-G Administrators, the Future’s Already Here With EGBAR℠

At A-G Administrators, we’ve been protecting students and student-athletes for nearly 40 years, staying at the forefront of insurance innovation to bring the best accident coverage and service solutions to our insured schools. With so many options out there, we’re proud of our 95% client retention rate. We know this satisfaction has everything to do with our personal commitment to our extremely high standards.

EGBAR is our proprietary claims management system that provides instant access to critical claims information while ensuring security. EGBAR stands for Efficiency Generating Business Automation Resource. EGBAR is a powerful claims management system, and it’s an important differentiator between us and our competitors in the K-12 and collegiate student and sports accident insurance field.

How EGBAR Works

EGBAR combines unparalleled transparency to the claims process with instant online access while ensuring the security of information. With EGBAR, you can view overall claims history, generate reports for comprehensive risk management strategies, or check on a specific claim’s status in real time. As insurtech goes, EGBAR is already light years ahead in functionality and school satisfaction.

Schools and colleges are kept busy managing accidents—not just accidents to student-athletes, but also ones for members of the student body, too. Each accident comes with medical expenses that generate claims. Generally, school business offices (or athletic departments) are responsible for running reports and keeping track of claims, Explanation of Benefits (EOBs), deductibles, providers, and payments.

All these moving pieces can become an administrative nightmare and keep employees from their other responsibilities. Not to mention the room for error is enormous. EGBAR claims management takes care of all of that. As a new policyowner told us when she learned what EGBAR and A-G would be handling, “You all can’t see the smiles on our faces. Wow!”

With EGBAR, everything is handled online. From the first notice of a covered injury the school provides, all their stress is removed. Schools don’t even have to save claims documents into individual records. Just scan it all, upload it, and EGBAR sorts, categorizes and creates the accounts for each injured student. The schools have access to a complete online picture of everything that has happened (and is in the works for that student), all in one place. Just by itself, that is something your school clients will appreciate. But that’s not all that is handled:

  • A-G works directly with providers for filing, billing, and payment.
  • A-G follow-ups on outstanding EOBs and information.
  • A-G and EGBAR give policyholders digital access to see past and pending payment status.
  • EGBAR keeps track of deductibles so that schools can see when they’re met.
  • EGBAR keeps track of any personal health coverage use and payments.

EGBAR also generates all the reports a school needs, including:

  • Real-time EOBs
  • Claims reconciliations in real time, including deductible and claims amounts, what’s been paid, and details including check date and number
  • Pending claims
  • Claims histories, including sport, body part, date of injury, and date of service(s)

For those times when the personal touch is better, schools may want to keep a connection with their preferred providers for certain situations (i.e., they send all of their football players to a specific physical therapist). EGBAR has the capacity to allow for preferred communication options in situations like these. A-G will also be in constant contact with the schools to ensure that all answers are at their fingertips whenever needed and to provide assistance whenever necessary. All they have to do is ask.

Real Results With EGBAR

Talking about EGBAR’s time-saving efficiencies, insurance innovation, and personal service is important but what will really convince your school clients is the money that can be saved.

Because of its close focus on claims management and expansive PPO relationships, EGBAR can help control expenses. In a recent example where an institution transferred to A-G in 2018, A-G saved them $176,000 on claims payments in two years’ time (when compared to 2014 – 2018 with their prior company), with a 25% reduction in premium payments. A-G also concentrates on settling claims fairly for all parties, which goes a long way toward establishing a solid reputation and becoming a respected partner in the industry.

Become an Agent or Broker with A-G Administrators

If you are an agent or broker who has school and college clients, or want to expand into this critical need market, A-G and EGBAR are the team you should have on your side.

We are here to assist you in closing the sale and providing your clients with the best possible quotes and Third Party Administrator (TPA) services available. It’s why 675 colleges and universities, 3,200+ K-12 schools and school systems, and 3,000 youth sports organizations including several National Governing Bodies trust us with their accident coverage, with more joining all the time.

With A-G, the future is happening today. You’ll have a strong advantage over other agents and brokers when you speak to schools and colleges about how we can ease their administrative burdens when handling injured students or student-athletes.

Find out more about becoming an A-G Agent / Broker. We look forward to seeing what the future holds together.

Contact A-G Administrators for full details on becoming an authorized A-G Administrators producer. Once approved, you will have an account at A-G Quoting as well as telephone access to A-G’s team of sports insurance experts.

Work with a partner that supports your success…Get started with the sports insurance specialists today.

For the past ten years, I have had the pleasure of working closely with A-G Administrators as they provide stellar service for the District’s student sports insurance needs.They understand the value of providing outstanding products that are competitively priced, benefiting a school budget that relies heavily on local funds. As a local, multi-generation family business, they have consistently provided reliable and committed service while working with our families to deliver the best possible outcome in their time of need.

Arthur J. McDonnell

Business Manager

Tredyffrin Easttown School District

The PSBA Insurance Trust is proud to partner with A-G Administrators for the Student and Volunteer Accident programs made available to the PSBA membership. Out of this partnership, we are confident that our member school entities are receiving the highest level of service and support. A-G’s collaborative approach, their dedication to Pennsylvania’s public schools and their expertise make this an easy choice as a partner and the best choice for our members.

Kelsey Carbaugh

Marketing Manager

PSBA Insurance Trust

Without a doubt, I can tell you that A-G Administrators is awesome! The staff at A-G is professional and courteous, focused on facilitating the care the athletes need, and they do it in a manner that saves their schools and organizations money…all while making the collection process easy for my staff. What else can I say — they get it and they are great!

Dr. William C. Meyers

Core Muscle Injury Surgeon

Founder, The Vincera Institute

A-G Administrators, A-G for ‘Always Game’. The team led by Dixon and Jake, are always game for a challenge, always game for performance at the highest level, and most importantly based on my experience and one who considers A-G a trusted partner of the University of Pennsylvania, always game for positive results and outcomes. A-G Administrators focus is client centric.

Benjamin Evans

Associate Vice President- Office of Risk Management and Insurance

The University of Pennsylvania

Achieve Greatness!

The time is NOW for you to partner with the undisputed sports insurance leader.

ACHIEVE GREATNESS!™

A-G has the experience to offer the best custom coverage for every program and the best customer service to ensure a worry-free process for every claim. The nation’s most competitive K-12, collegiate and youth programs Achieve Greatness with A-G!

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